Professional Mental Health Training Solutions

Insight Professional Training and Solutions Canberra is a locally owned and run small business.

Our Principal Trainer Caroline Jones completed her Bachelor of Science in Psychology in 2014 and became an Accredited Mental Health First Aid Instructor through Mental Health First Aid Australia in the same year.

Before establishing Insight Canberra, Caroline spent 14 years working in the Australian Federal Government. During her career she has focussed on developing various policies and plans to support the wellbeing of all employees as well as those experiencing mental illness.

Caroline has been delivering Mental Health First Aid training to government employees since 2014, so she has an in-depth understanding of the current environment public servants are working in, as well as some of the challenges facing public service employees, supervisors and managers.

Caroline is passionate about teaching people about mental health and mental illness, and contributing to reducing the stigma associated with mental illness in the workplace, and society more generally.

“One of the most engaging and knowledgeable instructors I’ve had while in the Department. Caroline was engaging and dealt with sensitive issues in a way that was appropriate for the audience. I think everyone in the Department (at the very least, every manager) should do this training. I have no negative points to make about Caroline’s instruction, she really did a fantastic job.”

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